Frequently Asked Questions

What is Noctil Platform?

Noctil platform is a no-code metadata management system that the company offers to support Music and Audiovisual Rights Organizations worldwide. We simplify metadata management for our customers and provide 98% royalty distribution accuracy through our platform. We believe fair and accurate remuneration for the rights holders can be achieved by implementing the right technology.

Who do we address in the Entertainment Industry supply chain?

Our services are used by some of the record labels, music publishers & administrators and rights management societies globally.

What is the major problem that our solutions address?

At the core, we try to solve end-to-end metadata management problems.

Metadata has always been a significant problem in the music industry for decades. There is no standardization of metadata collection and distribution and no proper verification tools to check the accuracy of a song’s metadata before it gets released. Adding to it is having no unified system to store music metadata in one place.

Configure Noctil to meet your specific requirements and achieve results faster.

What are the different solutions that the Noctil platform offers:

Currently, there are three major solutions that our platform offers:

  • DataFort: Protects metadata from inconsistency, inaccuracy and duplication, and transforms it into reliable formats for better collaboration.
  • MatchIQ: Improves royalty by optimizing usage matching and metadata de- duplication before any of it reaches your core repository.
  • ProcessEngine: Offers data enrichment based on flexible rules and efficiently automates complex calculations.

Noctil platform can also be customized extensively to meet any business requirements.

What are the features of our platform?

Some of the features include:

  • Data integration and validation
  • Supports data in different languages
  • Data transformation
  • Metadata Matching & De-duplication
  • Data Analytics and Reporting
  • Search engine
  • Audit and version history
  • Comprehensive Security Model - Permissions/user roles can be defined

It is a no-code platform which makes it easy to use for rights holders as well as industry professionals.

Is my organization’s data secure?

We are GDPR compliant. We only collect essential information such as Name, Work email, and Phone number; the data is encrypted. Once the customer provides the details to our team, we take the responsibility to protect client data with control mechanisms in place to meet your IT security policy.

How are the customers supported?

Our customer support team solves all user queries on time and provides an escalation point of contact to handle any urgent requirements.

We also offer user manuals for your team if needed.

Can the platform be customized, and how to access the platform?

To know more about the platform or if the offering can be customized, we first need to know your requirements.

Only by adding the application modules built to suit your business requirements, will you be provided access to the platform.

Please follow the below guidelines to get in touch:

  • To fill-up the form, click on the Contact Us button
  • Once we receive your requirement details, our team will contact you through email to schedule a quick call
  • During our call, we will review your business's requirements and explain our platform. In case you require a custom application, we can configure a specific functionality in the system for you
  • Next, a demo call would be set up to give you an in-depth view of the system
  • Once you confirm and share the service agreement, you can start using our service

or you can even directly call us at +1 703-991-9982 for urgent support.